Frequently Asked Questions
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Find quick answers about Fungisys, AI mushroom analysis, safety, privacy, subscriptions, and account management.
No. Although Fungisys uses advanced AI technologies, no analysis provides 100% accuracy guarantee. The results presented are for informational purposes only and do not replace professional mycological or medical evaluations. Never consume mushrooms found in nature solely based on the application's results.
The appearance of mushrooms can vary due to age, lighting, camera quality, angle, environmental conditions, and similar species. Therefore, no AI system can offer a definitive diagnosis guarantee.
No. The photos and other personal data you upload to Fungisys are not used to train, develop, or retrain our AI models.
Your photos are used solely to perform mushroom analysis. Your location information is processed only if you permit it, to enable features such as the My Latest Discoveries map.
Your Favorites and Scan History are stored only in your device's local storage. This data is not uploaded to our servers.
The records you add to My Latest Discoveries are associated with your account and stored securely on Firebase servers. This allows you to access your records again when you log in from different devices.
You can permanently delete your account from within the application. Upon completion of the account deletion process, your personal data stored on Firebase will be permanently erased. This action cannot be undone.
The Pro subscription provides unlimited mushroom analysis, offline AI analysis, advanced mushroom information, medical, culinary, cosmetic, and commercial analyses, as well as access to future Pro features.
Yes. Pro users can benefit from offline AI analysis. However, some cloud-based features and account synchronization may require an internet connection.
Subscriptions are managed through the App Store. You can cancel or manage your subscription at any time by going to Settings > Apple Account > Subscriptions on your device.
Your subscription remains active until the end of the current billing period. After that, your access to Pro features will end, and you can continue using the free version.
Fungisys is developed for users worldwide. Supported languages and features are continuously expanded with new versions of the application.
Fungisys supports hundreds of mushroom species. The number of supported species is increased with each update.
The resolution of the photo, lighting conditions, the mushroom's growth stage, shooting angle, and similar species can affect the analysis result. For more accurate results, it is recommended to take clear photos of the mushroom from different angles.
No. Fungisys does not sell your personal data. Data may only be shared with technical infrastructure providers necessary for providing the service and within the scope of legal obligations.
No. Location permission is completely optional. Even if you do not grant location permission, you can still use most of the application. However, map-based and location-dependent features may not be available.
No. Fungisys is an AI-powered nature application developed solely for informational purposes. For critical decisions regarding health, consumption, or safety, professional expert advice should be sought.
Yes. Fungisys is continuously being developed, and new mushroom species, new analyses, and new features are added to the application with regular updates.
Fungisys can be used for free. However, advanced AI analyses, offline usage, and some premium features are only available with a Pro subscription.
Yes. To use Fungisys, you need to create a user account or sign in using one of the supported login methods. This ensures that your subscriptions, My Latest Discoveries records, and other account data are securely stored and synchronized across devices.
